Frequently Asked Questions

1. What areas do you serve?

We proudly serve homes and businesses throughout Palm Beach County and surrounding South Florida areas.

2. Do I need to be home during the cleaning?

Not at all, many of our clients prefer to provide access and return to a refreshed space. Your trust and privacy are always respected.

3. What cleaning products do you use?

We use high-quality, eco-friendly, and non-toxic products that are safe for your family, pets, and surfaces.

4. Can I request the same cleaner each time?

Yes! We know consistency matters, so we do our best to assign the same trusted team member for recurring clients.

5. Do you bring your own cleaning supplies and equipment?

Yes, our team arrives fully equipped with all necessary materials and professional-grade tools.

6. How long does a typical cleaning take?

Each service is customized to your space, but most standard cleanings take between 2–4 hours depending on size and condition.

7. What if I need to reschedule or cancel?

We understand life happens! Please give at least 24-hour notice to reschedule without a fee.

8. Do you offer one-time or recurring cleanings?

Absolutely. Choose from one-time deep cleans, weekly, biweekly, or monthly maintenance plans designed to fit your lifestyle.

9. How do I book a cleaning?

Simply fill out our booking form or contact us at (561) 629-0377. We’ll confirm your appointment and customize your clean based on your needs.

10. Are you licensed and insured?

Yes, De Las Casas Cleaning Services is fully licensed and insured for your complete peace of mind.